Last Updated: July 20, 2026
Solar Era Limited, a company incorporated in Hong Kong with its registered office at Rm D 1/F Sunshine Plaza, 17 Sung On Street, Hung Hom, Hong Kong, is committed to protecting the privacy and personal data of every individual who interacts with our website, services, and digital platforms. This Privacy Policy explains in clear and transparent terms how we collect, use, store, disclose, and safeguard your personal information when you visit our website at solarera.mom or engage with our computer systems design and professional services.
This policy applies to all personal data processed by Solar Era Limited in the course of our business operations, including data collected through our website, email communications, client engagements, and any other interaction where we act as a data controller. By accessing our website or using our services, you acknowledge that you have read and understood the practices described in this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of our website and services immediately.
We take our obligations under the Hong Kong Personal Data (Privacy) Ordinance (Cap. 486) seriously, and where applicable, we also comply with the requirements of the European Union General Data Protection Regulation (GDPR) and other relevant data protection legislation in jurisdictions where we operate or where our clients are located. Our data protection practices are reviewed and updated periodically to ensure ongoing compliance with evolving legal standards and industry best practices.
Solar Era Limited collects several categories of personal data depending on the nature of your interaction with us. We only collect information that is necessary, relevant, and not excessive in relation to the purposes for which it is processed. The types of personal data we may collect include the following:
When you voluntarily submit information through our website contact forms, email correspondence, or during business discussions, we may collect your full name, email address, telephone number, company name, job title, project requirements, technical specifications, and any other details you choose to share with us. This information is collected with your explicit consent and is used solely for the purposes of responding to your inquiries, providing our services, and managing our client relationships.
When you visit our website, certain technical information is automatically collected through standard internet technologies. This includes your Internet Protocol (IP) address, browser type and version, operating system, referring URL, pages visited, time and date of visit, time spent on each page, and other diagnostic data. We use this information to analyze website traffic patterns, improve website performance, detect and prevent technical issues, and understand how visitors navigate our digital platforms. This data is aggregated and anonymized wherever possible.
Our website uses essential cookies and similar tracking technologies to ensure proper functionality and to enhance your browsing experience. Essential cookies are strictly necessary for the operation of our website and enable core features such as page navigation and access to secure areas. These cookies do not require your consent under applicable law. We may also use analytics cookies to help us understand how visitors interact with our website, which pages are most viewed, and where improvements can be made. You can control cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.
During the course of providing our computer systems design and professional services, we may process business-related data provided by our clients. This may include system architecture specifications, technical documentation, project requirements, access credentials for testing environments, and other information necessary to deliver our engineering services. We treat all client data with the highest level of confidentiality and process it strictly in accordance with our contractual obligations and this Privacy Policy. We do not use client project data for any purpose other than delivering the agreed services.
Solar Era Limited processes personal data for the following legitimate business purposes, always in compliance with applicable data protection laws and your reasonable expectations of privacy:
We use personal information to respond to inquiries submitted through our website or email, to prepare proposals and service agreements, to deliver our computer systems design and integrated solutions services, to communicate project milestones and deliverables, to process invoices and payments, and to provide ongoing client support. This processing is necessary for the performance of our contractual obligations and for taking steps at your request prior to entering into a contract.
Automatically collected technical data helps us monitor and analyze the performance of our website, identify and resolve technical issues, improve user interface design and navigation, implement security measures to protect against malicious activity, and understand which content and services are of greatest interest to our visitors. We use aggregated and anonymized data wherever possible for these analytical purposes.
With your prior consent where required by law, we may use your contact information to send you newsletters, industry insights, service updates, and information about events or offerings that we believe may be relevant to your business interests. You have the right to opt out of receiving marketing communications at any time by clicking the unsubscribe link in any email you receive from us or by contacting us directly using the details provided in this policy. We will process your opt-out request promptly and will not charge any fee for doing so.
We may process personal data to comply with applicable laws, regulations, legal processes, or enforceable governmental requests; to enforce our terms of service and other agreements; to protect the rights, property, and safety of Solar Era Limited, our clients, employees, and the public; and to maintain internal business records, financial accounts, and audit trails as required by law or good business practice.
Where data protection laws require a specific legal basis for processing personal data, Solar Era Limited relies on one or more of the following grounds: the performance of a contract with you or taking steps at your request before entering into a contract; compliance with a legal obligation to which we are subject; the pursuit of our legitimate business interests, provided these interests are not overridden by your data protection rights; and your freely given, specific, informed, and unambiguous consent where required for specific processing activities. You may withdraw your consent at any time by contacting us, and we will cease the relevant processing activities as soon as reasonably practicable.
Solar Era Limited does not sell, rent, lease, or trade your personal data to third parties for their own marketing purposes. We may share your personal information only in the following limited circumstances:
Solar Era Limited is headquartered in Hong Kong, and your personal data is primarily stored and processed on servers located in Hong Kong and the Asia-Pacific region. However, our service providers and cloud infrastructure partners may store or process data in other jurisdictions, including the United States, Singapore, and the European Union. When we transfer personal data across international borders, we implement appropriate safeguards in accordance with applicable law, including the use of standard contractual clauses approved by relevant data protection authorities, binding corporate rules for intra-group transfers, and ensuring that the receiving jurisdiction provides an adequate level of data protection as recognized by the Hong Kong Privacy Commissioner or the European Commission, as applicable.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The specific retention periods vary depending on the category of data and the purpose of processing. Contact form submissions and inquiry data are retained for up to twenty-four months after the last communication, unless an ongoing client relationship is established, in which case the data is retained for the duration of the engagement plus six years. Client project data and contractual documentation are retained for at least seven years after the conclusion of the engagement to comply with tax, accounting, and legal requirements. Automatically collected website analytics data is retained in aggregated or anonymized form indefinitely, while raw log data is deleted or anonymized after twelve months. Once the applicable retention period expires, we securely delete, destroy, or irreversibly anonymize the personal data.
Solar Era Limited implements and maintains robust technical and organizational security measures designed to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures are continuously reviewed and improved in response to evolving threats and industry standards. Our security practices include industry-standard encryption of data in transit using TLS 1.3 and data at rest using AES-256 encryption, multi-factor authentication for access to systems containing personal data, role-based access controls with the principle of least privilege, regular security audits and vulnerability assessments conducted by qualified personnel, secure software development lifecycle practices including code review and dependency scanning, physical security controls at our office premises, and comprehensive incident response and business continuity plans. While we take commercially reasonable precautions to protect your personal data, no method of transmission over the internet or method of electronic storage is one hundred percent secure. We cannot guarantee absolute security, but we are committed to taking prompt and appropriate action in the event of any data breach in accordance with applicable notification requirements.
Depending on your jurisdiction and the applicable data protection legislation, you may have one or more of the following rights regarding your personal data. Solar Era Limited is committed to facilitating the exercise of these rights in a timely and transparent manner:
To exercise any of these rights, please contact us using the details provided in the contact section of this policy. We will respond to your request within thirty calendar days or within any shorter period prescribed by applicable law. We may need to verify your identity before processing your request and may ask for additional information to assist us in locating the relevant data. We will not discriminate against you for exercising any of your data protection rights.
Our website and services are not directed at or intended for individuals under the age of eighteen. We do not knowingly collect, use, or disclose personal data from children under eighteen years of age without verifiable parental consent. If we become aware that we have inadvertently collected personal data from a child under the applicable age threshold without appropriate consent, we will take prompt steps to delete such information from our records. If you are a parent or guardian and believe that your child has provided us with personal data without your consent, please contact us immediately using the contact details below, and we will take all necessary remedial action.
Our website may contain links to external websites, plugins, and applications operated by third parties that are not owned or controlled by Solar Era Limited. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements, content, or practices. When you navigate away from our website, we encourage you to review the privacy policy of every website you visit. The inclusion of any link on our website does not imply endorsement by Solar Era Limited of the linked website or its operators.
Solar Era Limited may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or operational needs. When we make material changes, we will revise the Last Updated date at the top of this policy and, where appropriate and feasible, provide notice through our website or by email to individuals with whom we have an established relationship. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data. Your continued use of our website and services after the effective date of any updated policy constitutes your acknowledgment and acceptance of the revised terms. If we make changes that materially alter the way we use previously collected personal data, we will seek your consent where required by applicable law.
Solar Era Limited has designated a data protection contact responsible for overseeing compliance with this Privacy Policy and applicable data protection legislation. If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us using any of the following methods:
Data Protection Contact
Company: Solar Era Limited
Address: Rm D 1/F Sunshine Plaza, 17 Sung On Street, Hung Hom, Hong Kong
Email: service@solarera.mom
Phone: +1 (707) 969-1274
Website: https://www.solarera.mom
We take all privacy complaints seriously and will investigate each matter thoroughly. Please provide as much detail as possible when contacting us so that we can address your concern effectively. We aim to acknowledge all inquiries within two business days and to resolve any issues within thirty calendar days.
This Privacy Policy shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the Peoples Republic of China, without giving effect to any principles of conflicts of law. Any dispute arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Hong Kong. Nothing in this policy shall limit your rights under the mandatory data protection laws of your country of residence.
Solar Era Limited is committed to maintaining the highest standards of data privacy and protection. We value the trust you place in us when sharing your personal information and are dedicated to earning and keeping that trust through transparent, responsible, and secure data handling practices.